CUs Caught Between Legacy Systems & New Tech Challenges

Lingering legacy technology, and fintech development speeding past their ability to stay up-to-date are some challenges facing credit unions in this era of fintech disruption, better member experience and digitization.

Dealing with these IT challenges was a focus of the second part of a recent CU Times discussion with Ted Bilke, president of the Monett, Mo.-based Jack Henry & Associate’s Symitar division; Robb Gaynor, chief product officer for the Austin, Texas-based Malauzai, a Finastra Company; Mickey Goldwasser, vice president of marketing for the Glastonbury, Conn.-based Payrailz; John Levy, EVP of the Rahway, N.J.-based IMM; Keith Malbrue, chief information officer for the $1.4 billion, Dallas, Texas-based Credit Union of Texas; and Joe Salesky, CEO of the San Francisco, Calif.-based CRMNEXT.

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